Frequently Asked Questions
To make an appointment please call the Melbourne Centre for Gastroenterology on (03) 8202 5400. You can also email us at [email protected]. Our office hours are 9am–5pm from Monday to Friday.
Prior to your appointment, you must obtain a referral from your general practitioner or medical specialist. If you do not have a valid referral, Medicare will not provide you a rebate. Please ensure a clear copy of the referral is sent to our rooms.
A referral is not required to see a dietitian, however any relevant test results or information that your doctor provides may be useful.
A referral is not required to see a psychologist. You can speak to your general practitioner to determine if you are eligible for a Mental Health Treatment Plan.
Our gastroenterologist consulting fees are significantly lower than the Australian Medical Association recommended fees. With a valid referral, Medicare rebates a significant percentage of our gastroenterologist consultation fees.
The Melbourne Centre for Gastroenterology participates in the direct billing schemes of private health funds for hospital procedures. We suggest you contact your health fund to confirm your eligibility for the item numbers in the Informed Financial Consent.
Our psychologist consulting fees are significantly lower than the Australian Psychological Society recommended fees. With a Mental Health Treatment Plan from your general practitioner, Medicare rebates a significant percentage of our psychologist consultation fees.
Please contact us for more information.
Bowel preparation products are available without a prescription from any pharmacy. Please follow the product and timing instructions provided by the Melbourne Centre for Gastroenterology.
All initial appointments are conducted in person. Subsequent consultations with your gastroenterologist may be conducted via telehealth, depending on individual circumstances.